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INTERMITTENT NOTESXML

BlueHost's Latest Outage

Reconstruction of early humanOver 24 hours down. Wow!

When I set up this website I chose BlueHost as our hosting solution because, at that time, it offered the best balance of services, reliability, and cost. And for years it continued to do so. Indeed, our bandwidth allocation was always more than we needed, BlueHost was almost perfectly reliable, and the cost remained low. But then a few years ago BlueHost founder Matt Heaton sold the company and subsequently it has been sold and resold several times. Currently it's part of the huge ISP conglomerate Endurance International Group, owned by investment bankers Warburg Pincus and GS Capital Partners. Predictably, money that should have gone into infrastructure and IT personnel has, instead, gone into bankers' bonuses. Predictably, service has greatly suffered, with outages becoming both more frequent and more severe. (This latest has its own Wikipedia entry!) It's clear that service is not the bankers' top priority...

I've stayed with BlueHost, hoping against hope that these outage problems might miraculously get better, mostly because compared with other ISPs BlueHost is much less expensive. If I move Electric Politics to another ISP, that is, to a business centric ISP, I can expect the monthly bill to rise from about $25 to about $200, not counting the cost of technical assistance in moving the site. That's a lot and I hate to dig into my pocket for that much, but I also hate to beg for money. And the fact is, unless I make a fuss about donations very few listeners donate...

So, to be honest, I'm not sure what to do. I'll be taking off the months of May and June. Sometime during that period would be the logical time to migrate Electric Politics to a new ISP but I may wait a bit longer to decide. In the meantime, I'm extremely sorry about our service interruptions. Nobody is more frustrated with this situation than me!

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